Level 2

The awarding body for this qualification is ProQual.

There is only one pathway available for this qualification.

This course is suitable for anyone who is interested in customer service, and those who are hoping

for career progression or employment opportunities in the customer service industry.

On booking, you will be invoiced for 50% of the qualification fee which is non-refundable. Once the qualification is complete, you will be invoiced for the remainder of the fee.

Level 2 Certificate Principles of Customer Service – £320 + vat

There are no specific entry requirements to study for an NVQ, but you will need to be in a job or work placement that allows you to develop the skills needed to complete your qualification.

ProQual Level 2 Certificate – Principles of Customer Service

You will be assessed in various ways via a portfolio of evidence and by observations from your assessor. There are no exams.

The awarding body for this qualification is ProQual.

There is only one pathway available for this qualification.

This course is suitable for those who have or will have regular interaction with customers as a part of their job role and responsibilities.

On booking, you will be invoiced for 50% of the qualification fee which is non-refundable. Once the qualification is complete, you will be invoiced for the remainder of the fee.

Level 2 Diploma in Customer Service – £1200 + vat

There are no specific entry requirements to study for an NVQ, but you will need to be in a job or work placement that allows you to develop the skills needed to complete your qualification.

ProQual Level 2 Diploma – Customer Service

You will be assessed in various ways via a portfolio of evidence and by observations from your assessor. There are no exams.

The awarding body for this qualification is ProQual.

There is only one pathway available for this qualification.

On booking, you will be invoiced for 50% of the qualification fee which is non-refundable. Once the qualification is complete, you will be invoiced for the remainder of the fee.

Level 2 Diploma in Business Administration – £1250 + vat

There are no specific entry requirements to study for an NVQ, but you will need to be in a job or work placement that allows you to develop the skills needed to complete your qualification.

ProQual Level 2 Diploma – Business Administration

You will be assessed in various ways via a portfolio of evidence and by observations from your assessor. There are no exams.

The awarding body for this qualification is ProQual.

There is only one pathway available for this qualification.

This qualification aims to give an introduction to the roles and functions of a team leader and explores issues such as accountability, authority limitations, motivating teams and planning and monitoring their work.

On booking, you will be invoiced for 50% of the qualification fee which is non-refundable. Once the qualification is complete, you will be invoiced for the remainder of the fee.

Level 2 Diploma in Team Leading – £950 + vat

There are no specific entry requirements to study for an NVQ, but you will need to be in a job or work placement that allows you to develop the skills needed to complete your qualification.

ProQual Level 2 Diploma -Team Leading

You will be assessed in various ways via a portfolio of evidence and by observations from your assessor. There are no exams.

The awarding body for this qualification is ProQual.

There is only one pathway available for this qualification.

This qualification is aimed primarily at security staff of any organisation who undertake stop and check procedures.

On booking, you will be invoiced for 50% of the qualification fee which is non-refundable. Once the qualification is complete, you will be invoiced for the remainder of the fee.

Level 2 Award in Diversity and Inclusion – £1200 + vat

There are no specific entry requirements to study for an NVQ, but you will need to be in a job or work placement that allows you to develop the skills needed to complete your qualification.

ProQual Level 2 Award – Diversity and Inclusion

You will be assessed in various ways via a portfolio of evidence and by observations from your assessor. There are no exams.

The awarding body for this qualification is ProQual.

There is only one pathway available for this qualification.

The aim of this qualification is to enable learners to build up their skills ready for employment, skills such as written and verbal communication, preparing for interviews, creating and online profile, presenting their achievements and expectations, working in a team, managing their finances.

On booking, you will be invoiced for 50% of the qualification fee which is non-refundable. Once the qualification is complete, you will be invoiced for the remainder of the fee.

Award in Smart Skills for Employment – £300 + vat

There are no specific entry requirements to study for an NVQ, but you will need to be in a job or work placement that allows you to develop the skills needed to complete your qualification.

ProQual Level 2 Award – Smart Skills for Employment

You will be assessed in various ways via a portfolio of evidence and by observations from your assessor. There are no exams.

The awarding body for this qualification is ProQual.

There is only one pathway available for this qualification.

This qualification is appropriate for individuals working in all sectors and aims to develop knowledge and understanding of mental health issues.

Contact us direct for pricing options.

On booking, you will be invoiced for 50% of the qualification fee which is non-refundable. Once the qualification is complete, you will be invoiced for the remainder of the fee.

There are no specific entry requirements to study for an NVQ, but you will need to be in a job or work placement that allows you to develop the skills needed to complete your qualification.

ProQual Level 2 Award – Mental Health First Aid Awareness

You will be assessed in various ways via a portfolio of evidence and by observations from your assessor. There are no exams.